Care Instructions
How do I take care of my jewelry?
Our materials are of the highest possible quality, but if you want to give them a little extra care, here are some instructions.
Stainless Steel
Wipe gently with a soft cloth and warm soapy water. Dry thoroughly and polish with the cloth included in your order.
Freshwater Pearls
Clean softly with a damp, lint-free cloth. Avoid soaking or using harsh chemicals.
Natural Stones
Wipe gently with a soft, dry cloth. Avoid exposure to chemicals or ultrasonic cleaners.
Shipping & Returns
International Shipping
We are happy to announce that we officially ship worldwide!All orders are dispatched from our European atelier to reach you wherever you are ! Your jewels will always find their way to you.
Order tracking
Tracking numbers are automatically sent as soon as your order leaves our hands.If you haven’t received yours within 72 hours, please check your junk folderYou’ll be able to track the exact journey of your Komète Atelier pieces, every step of the way.
Get in touch
If you experience any issue with your delivery or wish to request a return, please reach out to us. We always respond quickly and find solutions with care. Our customer service is available Monday to Friday, from 11am to 5pm (London time).